Get in Touch With Us

Got a question about a listing, spotted something that needs updating, or want to share feedback on how we rate non GamStop casinos? This page tells you how to reach the europetoasia.co.uk team and what happens once your message lands with us.

How to Reach the Team

Email is the best way to get hold of us. Write to [email protected] and a real person will read your message — we do not rely on automated replies to close things off. Try to include a short summary of what your enquiry relates to (a specific brand, a page, a general question) so we can route it correctly the first time.

We aim to respond within two working days. During busier periods it can take a little longer, and we appreciate your patience if it does.

What We Can Help With

• Questions about the site — how we cover casinos not on GamStop, what "non GamStop" actually means, or how a particular section works.
• Corrections — if an offer, rating or detail about one of the brands we cover looks out of date, tell us. We rely on readers flagging things as much as our own checks.
• Feedback on our ratings and method — if you disagree with how a site is ranked or think we have missed something relevant, we want to hear the reasoning.
• Suggestions for future coverage — new sites, payment methods or topics you would like us to look at.
• Partnership or editorial enquiries — if you represent a gambling operator or a related business and want to discuss working with us, introduce yourself and outline what you have in mind.
• Concerns about your own play — if you are contacting us because you are worried about gambling habits, let us know in your message and we will point you towards independent support resources rather than site-specific advice.

What We Cannot Do From This Page

We are an independent comparison site, not a casino operator, payment provider or regulator. That means we cannot process withdrawals, resolve account disputes, verify your identity documents or make decisions on a casino's behalf. For anything account-specific — a delayed payout, a bonus that has not credited, a KYC query — you will need to contact the casino's own support team directly, since only they hold your account details and transaction history.

Where a query touches on regulation or self-exclusion, we can explain how things generally work, but we are not able to act as an intermediary between you and any operator, licensing body or scheme such as GamStop.

Before You Write In

A few things that help us answer faster:

• Mention the specific casino or page your enquiry relates to, if applicable.
• Let us know if you have already contacted the operator directly about an account issue — this helps us understand whether we can add anything useful.
• If you are reporting an error, include a link or a description of where you saw it.

Keeping Our Content Reliable

We review and update our pages regularly, and reader messages are a genuine part of that process. If something we have published looks inaccurate, unclear, or simply out of date, telling us helps keep the site useful for the next person who reads it. Every message is read by someone on the team — nothing goes unread, even if a reply takes a day or two.

Remember that all gambling content on this site is intended for readers aged 18 and over, and nothing here should be taken as financial, legal or health advice.

Thank you for taking the time to get in touch — we look forward to hearing from you.